BUSI 634 |
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| Course Description | |
| A firm can create competitive advantage through the efficient management of its operations. To do so, the firm must first recognize and establish the strategic role of its operations within the organization. Then, at the more detailed operational level, the firm must execute effectively and efficiently. This course examines the strategic role that the operations function can play, and offers tools and techniques that the firm can use for execution. We cover key concepts and tools of operations management, including process flowcharting, analysis of process flows and bottlenecks, batching and EOQ, waiting line management, quality management, six-sigma, lean operations, and key inventory management models. These concepts and tools will be applied to both manufacturing and service operations problems. |
| Syllabus | |